Operations /Flights Assistant Job Description:

• Helping provide our guests with the most convenient and cost-effective choice of flights for all our European and Worldwide holidays.
• Manage flight manifests
• Create bookings in GDS
• Issue IT, nett, published fares, group fares, re-issues, refunds and revalidations
• Calculate costs and optimise potential savings
• Pre-allocate seats, meals and service requests with OSI/SSR
• Manage flight capacity and monitor flight changes
• Communicating with airlines and colleagues
• Providing out of hours support when necessary

Operations / Flights  Executive skills:   

• A good knowledge of Amadeus or similar GDS

• Exceptional organisational and communication skills

• A high competency in airline fares preferably gained within a tour operator or airline ticketing environment

• An understanding all aspects of IATA ticketing rules

• An excellent attention to detail

• The ability to work as part of a small team

Superb opportunity to work for an organisation where you will be treated as an individual who is a valued team member as opposed to a number !