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Activity Holidays Reservations Consultant
20,001 - 25K
Hertfordshire
8330

Activity Holidays reservations Consultant Job Spec:  


  • Converting enquiries about our clients fabulous activity  holidays into sales so being able to take a consultative and empathetic approach towards our guests’ needs is essential. 
  • Managing large amounts of inbound and outbound enquires  in a timely manner
  • Responding to enquiries through Live-chat and email
  • Selling holidays and seizing opportunities to up sell products when they arise
  • Providing a consultative and empathetic approach to client’s needs
  • Building sustainable relationships and engage customers by going the extra mile
  • Meeting personal and team qualitative and quantitative targets

 

Activity Holiday Reservations Consultants Skills:

• Customer service focused and an enthusiasm to succeed

• Consultative and empathetic approach

• Excellent oral and written communication skills 

• Ability to work under pressure and to tight deadlines

• Good time management

• Flexible and adaptable approach

• Professional appearance and demeanour

• Ability to work autonomously and from own initiative as well as part of a team

Great opportunity  to work for highly successful travel organisation where you can share your passion with our client customers and be treated as a name and no a number in a great company !

 
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