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Sales and Reservations Manager
Executive
50,001 - above
Middlesex
8239a

This varied role involves working for a fantastic independent market leading travel company who are really good company to work for. 

Sales and Reservation Manager Job Description:

•             Heading a team of five within the Sales and Reservations Department including Customer Service and Business Development function

•             Responding to sales enquiries both by email and telephone

•             Understanding and managing the sales process from Brochure request to Feedback form

•             Reacting to sales targets and motivating team accordingly

•             Maintaining and developing relationships with existing agency and wholesale customers

•             Acquiring good product knowledge

•             Ability to learn and understand bespoke on-line reservation system, and manage development with IT support team

•             Ability to think laterally and put together tailor made offers to the clients not available anywhere else

•             Dealing with customer complaints if/when required

•             Management of booking chart, waitlists etc, to achieve maximum passenger capacity

•             Understanding of logistics for both passengers and hotel barges

Sales And Reservations Manager Skills:  

•             Graduate preferred

•             Previous experience in the Travel Industry (preferably luxury market)

•             Good written and spoken English

•             Language skills, especially French, would be an advantage

•             Dynamic personality, with good leadership skills

•             Good interpersonal skills within a small team

•             Logical mind / methodical / attention to detail important

•             Computer literate

•             Mature character, able to communicate with our customer base (affluent seniors)

•             Potential to expand role in a growing business

This really is a fantastic opportunity for the right person . Please note you must have travel industry experience,  in a sales  management position,  ideally within luxury travel to be considered !   

 
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