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Cruise Reservations Consultant
Cruise
Up to 20K
Surrey
8225a

Cruise Reservations Consultant  Duties:  

•             Answering the telephone and directing calls as appropriate

•             Answering the phones and emails beyond UK office hours to cover enquiries from other countries

•             Managing daily brochure fulfilment

•             Assisting with preparing and sending out documentation during the booking process

•             Ensuring Booking Forms have been received

•             Processing credit card payments

•             Assist with collating Guest Questionnaires & feedback post travel

•             Processing direct clients into the Club

•             Assist other colleagues / departments with administrative tasks as required

Cruise Reservations Executive Experience:

•             The ideal applicant will have experience in a similar Travel Sales position.

•             Computer skills to include Word, Excel, Outlook & Power-Point

•             Excellent telephone manner and inter-personal skills.

•             Good work-load management with the ability to prioritise all sales opportunities before other duties.

•             A good sense of humour and a can-do approach are essential.

•             A knowledge of France & the French language would be an advantage.            

Please note this is not a hard sell role no cold calling etc.     

 
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