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German Speaking Group Operations Executive
Tour operator
25,001 - 30K
Central London

German speaking Group operations executive required for major travel company. You will be handling group programmes on behalf of international travel trade clients. The group operations executive will be handing ad hoc special interest tours to Europe including a vast variety of themes including music, history, the arts, politics, gardens, architecture, religion, literature, university educational tours and performing choirs & orchestras.

Group Operations Executive Responsibilities :

You will be operating groups for key clients and new clients alike to create a successful ad hoc or series tour & using your skills to maintain strong relationships with both clients & suppliers.   Particular attention will need to be paid to time management, attention to detail, customer service and assuring that deadlines are met

  • The handling of all types of general & special interest groups from the client enquiry stage, including costing, creating & writing of itineraries to operation of all services and final invoicing
  • Operating groups to the whole of Europe from all other markets
  • Ensuring the tour is operated within budget
  • Researching special interests for specific client interests
  • Negotiating rates with suppliers including hotels, coaches, restaurants, guides, entertainment venues etc
  • Building close working relationships with clients and suppliers
  • Attending workshops, site inspections and preparing and attending Fam trips

Skills required :

  • Fluent English and German – additional European languages especially French, Spanish & Italian an advantage
  • Good geographical knowledge of the UK and preferably Europe
  • Previous costings & operations experience of the UK and preferably Europe
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